Friday Roundup: Customer Service
TGIF, everyone!
Today’s roundup focuses on one of the most important aspects of any business, customer service. When it’s good, it’s great; but when it’s bad, it can spell T-R-O-U-B-L-E for your company. Here are five posts looking at the importance of customer service (including its importance in public relations).
Image: larryc (Smile) [CC-BY-2.0], via Wikimedia Commons
1. What You Don’t Want Me Thinking When I Buy From You
Why: Adam Toporek explains why a great product alone can’t make up for below average customer service.
Filed under Business, Customer Service, Resources, Shonali Burke | Tags: customer service | Comment (1)Thursday Roundup: Twitter Tips
Social media platforms will come and go; but I truly believe that if any recent platform has had a dramatic impact on how we communicate, it’s Twitter. And even if it “goes away” at some point, what it’s taught us about two- and multi-way communication, not to mention brevity, is remarkable.
An admitted Twitterholic (or, at least, I used to be… I’m not on the platform that much these days, but it’s still my favorite), here are some fresh takes on Twitter, at least, according to me.
Image: Pasquale D’Silva [Public domain], via Wikimedia Commons
1. 6 Tips to Grow Your Twitter Followers
Why: From choosing the correct profile picture to using hashtags correctly, Daniel Sharkov, guest-posting for Jeff Bullas, provides practical advice to gaining more Twitter followers, if that’s what floats your boat.
Filed under Resources, Shonali Burke, Social Media, Twitter | Tags: twitter tips | Comments (2)Wednesday Roundup: Tips for Entrepreneurs
Here at WUL, we’re huge fans of entrepreneurship. So whether you’ve already started your entrepreneurial journey or are considering taking the first step towards starting your own business, I hope you find these five articles – some recent, some not-so-recent but still relevant – inspiring and useful.
Image: Megforce1 (Own work) [Public domain], via Wikimedia Commons
1. Tales from the Field: Raising an Entrepreneur
Why: Entrepreneurship can start at any age. Autumn Thompson shares the story of her business savvy eight year old daughter.
Filed under Business, Career, Resources, Shonali Burke | Tags: tips for entrepreneurs | Comments (3)
