How People Made 2010 What It Was
Just a few more hours before we put our 2010 calendars away and start our New Year, eh?
My, time flies.
In a bit of a reminiscing mood, these were the highlights of 2010 for me.
1. I turned 40. And I liked it.
2. Connections that began in social media turned into real-life friendships.
3. I saw my brother (who lives in London) three times this year.
4. After nine years, I finally saw my sister again. In person. In my home. Trippy.
Filed under Personal, Shonali Burke | Tags: humanity, people | Comments (7)Lessons Learned, And Shared, On Volunteer Leadership
Cha cha change
In 48 hours (or thereabouts) a momentous change will take place… for me.
No, it’s not that we’ll ring in 2011, though it’s related to that.
I will officially no longer be president of IABC/DC Metro.
(This photo was taken by Marvin T. Jones & Associates at our chapter’s 2010 Silver Inkwell Awards; my last big event as president. I think I was trying not to bawl, hence the face.)
If you’ve never held a voluntary leadership position, you’re either laughing or rolling your eyes.
For me, though, it really is a big change.
Filed under Business, Career, Communication, Personal, Shonali Burke | Tags: cindy crescenzo, iabc/dc metro, iabcdc, leadership, steve crescenzo | Comments (9)Embrace Hate, Desire Dissent, For Social Media Success
I love you, you love me
Most people and businesses obviously love adoration and positive feedback. Especially online and in forums that everyone can see.
Image: Thai Jasmine via Flickr, Creative Commons
Nothing makes one’s day more than being a peacock strutting one’s stuff.
At the same time we all run in fear from criticism: about us, our business, our products, our work.
I am here to tell you: don’t run in fear. In fact, run as fast as you can in the opposite direction. Continue reading »
Filed under Howie Goldfarb, Public Relations, Social Media | Tags: active listening, customer service, howie goldfarb, turning a customer around | Comments (2)
