Monday Roundup: The Right Business Tools

May 20th, 2013 | Shonali Burke | 2 Comments

Happy Monday! Did you have a nice weekend? What are your plans for the week ahead?

Well, it seemed you liked the roundup posts we did last week. So I’m bringing back the weekly roundup posts I used to do, way back… except now they’ll be on Mondays (or Tuesdays, if Monday is a holiday here). I figure that’s a good way to get the week started. Right?

On to this week’s roundup; and this week, we’re focusing on business tools. As we all know, the right business tools can save us time, money, and increase efficiency. So below are five posts that include helpful tools from around the web.

Image: j.reed via Flickr, CC 2.0

1. Curation tools to help you cope with info-overload

email

print

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Filed under Business, Resources, Shonali Burke, Weekly Roundup | Tags: business tools, efficiency, productivity | Comments (2)

Friday Roundup: Customer Service

May 17th, 2013 | Shonali Burke | 3 Comments

TGIF, everyone!

Today’s roundup focuses on one of the most important aspects of any business, customer service. When it’s good, it’s great; but when it’s bad, it can spell T-R-O-U-B-L-E for your company. Here are five posts looking at the importance of customer service (including its importance in public relations).

Image: larryc (Smile) [CC-BY-2.0], via Wikimedia Commons

1. What You Don’t Want Me Thinking When I Buy From You

Why: Adam Toporek explains why a great product alone can’t make up for below average customer service.

Filed under Business, Customer Service, Resources, Shonali Burke | Tags: customer service | Comments (3)

Wednesday Roundup: Tips for Entrepreneurs

May 15th, 2013 | Shonali Burke | 3 Comments

Here at WUL, we’re huge fans of entrepreneurship. So whether you’ve already started your entrepreneurial journey or are considering taking the first step towards starting your own business, I hope you find these five articles – some recent, some not-so-recent but still relevant – inspiring and useful.