Waxing and Waning, Lyrical and UnLyrical
Can you believe WUL celebrated its fourth birthday earlier this year? I didn’t make a big deal about it as I’ve done in years past, because… well, I don’t know why.
But I should have, because in a world where blogs come and go (as so much else does), I’m proud that WUL is still around. Four years may as well be four decades in our world of instant gratification!
Ch-ch-ch-changes
Those of you who’ve been with WUL from the beginning have seen how it’s changed. The only thing that is more or less the same is the theme I started with (and I love it too much to let it go… for now…) and which, incidentally, influenced the look and feel of my business site once that was set up. There’s just something about the little bird that I love, and that I don’t want to let go of.
Filed under Blogging, Shonali Burke | Tags: blog survey, waxing and waning | Comments (4)Monday Roundup: The Right Business Tools
Happy Monday! Did you have a nice weekend? What are your plans for the week ahead?
Well, it seemed you liked the roundup posts we did last week. So I’m bringing back the weekly roundup posts I used to do, way back… except now they’ll be on Mondays (or Tuesdays, if Monday is a holiday here). I figure that’s a good way to get the week started. Right?
On to this week’s roundup; and this week, we’re focusing on business tools. As we all know, the right business tools can save us time, money, and increase efficiency. So below are five posts that include helpful tools from around the web.
Image: j.reed via Flickr, CC 2.0
1. Curation tools to help you cope with info-overload
Filed under Business, Resources, Shonali Burke, Weekly Roundup | Tags: business tools, efficiency, productivity | Comments (5)Friday Roundup: Customer Service
TGIF, everyone!
Today’s roundup focuses on one of the most important aspects of any business, customer service. When it’s good, it’s great; but when it’s bad, it can spell T-R-O-U-B-L-E for your company. Here are five posts looking at the importance of customer service (including its importance in public relations).
Image: larryc (Smile) [CC-BY-2.0], via Wikimedia Commons
1. What You Don’t Want Me Thinking When I Buy From You
Why: Adam Toporek explains why a great product alone can’t make up for below average customer service.
Filed under Business, Customer Service, Resources, Shonali Burke | Tags: customer service | Comments (5)
