customer service

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25 Mar 2013

Lessons in Listening and Customer Outreach From Chobani

Estimated Reading Time: 6 minutes

Chobani develops a large customer base by building relationships through customer outreach. Howie Goldfarb, a Chobani brand ambassador, explores.

30 Jan 2013

Streak: Possibly the Best CRM System for Small Business

Estimated Reading Time: 13 minutes

Streak, currently an extension for Chrome and Safari, is one of the best CRM systems for small business owners who use Gmail or Google Apps.

27 Sep 2012

Good Customer Service Starts at Your Front Door

Estimated Reading Time: 6 minutes

Good customer service is about making each customer feel as if they are the most important one around, and is critical in good public relations.

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